Get more choice and control when you self-manage your Home Care Package.
No hidden fees, including daily or exit fees
"Because I'm self-managing, I'm getting more hours of support a week compared to my previous provider, plus I get to choose who supports me and who doesn't."
When self-managing...
You choose your own providers
You negotiate your own hourly rates
You are supported to be engaged as much you choose
You choose when you have your supports
You are supported to build self-managing skills
You will get access to the PlanCare Portal
Self-Manage your Home Care Package
With self-management, you’re in control of who you see, when you see them and what they do. We give you the autonomy, tools and most importantly the peace of mind that we’ve got you covered. Our unique model offers you a dedicated Co-Care Partner who is available to support, guide and monitor your package. PlanCare has Registered Nurses available where clinical expertise may be required.
Whilst you take the reins in coordinating your Home Care Package, our team will work alongside you to provide the reassurance and support you may need.
Local Service, National Coverage
PlanCare prides itself on providing you with a local service with national-level coverage. When you join PlanCare, you will be assigned your own dedicated Co-Care Partner, who will work with you to get the most from your HCP funding.
We're Australia wide and our customer service is open till 8 pm AEST
When you join PlanCare, you'll get...
Clinical oversight from a Registered Nurse
Your welfare is our biggest concern, which is why we have registered nurses available wherever clinical expertise may be required.
Access to our online tools & platforms
We provide you with the tools to self-manage your Home Care Package. Track your spending, manage your support plan, submit reimbursement and much more.
Your own dedicated Co-Care Partner
Your dedicated Co-Care Partner takes the time to understand your needs and goals.
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The services we offer
SELF-MANAGED
FULLY MANAGED
starting from
13%
23%
Great for those who want to manage it themselves or have a family member or carer help them manage.
Perfect for those who want the benefits of self-managing but with extend support in coordinating supports.
No hidden fees or charges
Choose your own workers
Dedicated Co-Care Partner
Care Plan Specific to you
Budget specific to you
No Care Coordination
No hidden fees or charges
Choose your own workers
Dedicated Co-Care Partner
Care Plan Specific to you
Budget specific to you
Full Support Coordination
Both packages include
Support and guidance to self-manage your Home Care Package
Access to the PlanCare Platform
Monthly check-in with your own dedicated Co-Care Partner
Access and support from PlanCare Registered Nurses
Oversight and access to your Home Care Package financial spending
Support to process invoices
Find and engage with independent workers and third-party contractors
Access to the PlanCare ONEteam network of over 500+ care providers nationally
You can be up and running in three easy steps:
Get started
Call one of our dedicated Co-Care Partner to discuss your specific needs. Together, we will design your support plan and budget.
Build your support team
While we take care of the administration of your funding, you're free to organise the support services you need. PlanCare will help you set up your team of workers and service providers, and carry out all the necessary background checks.
We support you
Once you're up and running, your dedicated Co-Care Partner will support you in managing your budget and track your spending, ensuring your services are paid promptly.
"My husband and I are both on packages that are administered by PlanCare. We are more than satisfied with the efficient and friendly way that they conduct the business, and are particularly impressed by the prompt, helpful and friendly way that our Co-Care Partner follows up on all of our queries."
Kellie - VIC
"Big thank you for the support you provide each month and the follow up information. It’s great to know that Mum and Dad are in such good hands. We all appreciate your competence and professionalism."
Sophie - NSW
"Really happy with everything that PlanCare has done for us over the last year. Easy communication, prompt payments, and quick replies to emails have made things so much better. Nothing ever seems like too much trouble."
PlanCare is a registered NDIS and Aged Care provider.
Head Office
Level 1, 41 St Georges Tce, Perth, Western Australia, 6000
